Managed Engineering Services
This service is offered to give clients full time IT professionals on staff without being on the payroll.
You get the skill match you require for your on-site activities without the issues of recruitment, training, development and backfill.
Syscom will supply current skills for your current problems so that you are able to focus on business and strategic IT issues.
Syscom offers Managed Engineering Services to enable organisations to have a larger flexible technical workforce without employing people.
Working for you, Syscom will scope the technical skills required to support your IT environment. Syscom will then recruit if necessary, supply the required technical staff and take full ownership of all personnel matters, leaving you to concentrate on your core business.
On a day to day basis, you direct the IT staff as if they were your own employees. However, should these technical staff run into difficulties, they are backed by the substantial resources of Syscom and our partnership vendors.
Optionally, backfill can be included in this service to cover for training, sickness, annual leave and other unforeseen situations.
It is an advantage to have a flexible and skilled IT workforce. You save time by not having to concern yourself with the time consuming issues of personnel management and how you will support your End User community whilst people are absent. Syscom solves these problems with our Managed Engineering Services.
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Consulting Services
Syscom helps many clients plan, design, build, rollout and maintain their information systems. In fact, one of the most prevalent reasons Clients come to Syscom is for a total solution.
Assistance in planning, designing and managing the implementation of the solution is the responsibility of our consultants. Syscom consultants assist in determining the hardware and software requirements, the configuration design and the rollout phase of the project.
Syscom offers a number of consulting services that will enable you to identify the critical planning parameters for your systems and assist you in creating your plan.
Syscom consultants will help you select the tasks that are best carried out by your staff, or are most effectively out-tasked to our planning consultants.
An independent review of your environment from Syscom allows you to plan and maximise your IT investment. Many organisations are aware that they have environmental problems, but do not know where to start. Syscom gives you that starting point.
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Project Management
Syscom Project Management Services gives you a guaranteed result when implementing changes to your desktop, server and network environment.
This service is a structured, proven way to ensure that major projects are delivered on time.
Using Syscom gives you the confidence that critical projects will be delivered on time fulfilling your business needs.
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Configuration Services
By using Syscoms Configuration Services, your organisation will receive systems configured and tested to your requirements.
Personalisation of layout, user ID, labeling and software whilst adhering to strict build documentation adds to user satisfaction and decreases the work load on internal IT staff.
Configuration Services takes the strain off internal IT staff and helps the user get a new productive system faster.
It takes many steps to ensure a new computer is properly configured and working for the End-Users.
Many systems are now supplied with the operating systems loaded, but this is only part of the solution needed. Additional hardware, user logons, applications, dates and user preferences need to be configured before a system can be considered complete.
Many organisations order systems and take delivery in a timely manner only to see their investment in IT stay in the boxes until a staff member has time to complete the full configuration.
Syscom overcomes this problem by providing configuration services that range in complexity from asset labeling to full load and customisation.
You get your system fully configured and supplied to the End User.
Configuration Services available for desktops, notebooks, servers and peripherals are:
- Asset and documentation
- Hardware configuration build
- Software configuration build
No longer do you need to be concerned with the time consuming activity of building, testing and labelling systems.
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